Terms of Service

1. Acceptance of Terms

By accessing or using the FindMyFundraiser.com platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

FindMyFundraiser.com is a software-as-a-service (SaaS) platform that enables organizations to create, manage, and run fundraising campaigns. The Service includes tools for campaign creation, participant management, donor outreach via SMS and email, payment processing, reporting, and fund disbursement. We may update, modify, or discontinue features of the Service at any time with reasonable notice.

3. Account Registration

To use the Service, you must register for an account and provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use of your account
• Keeping your account information up to date

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

4. Billing and Payment Terms

4.1 Subscription Plans

The Service is offered through subscription plans billed on a monthly basis. Your subscription automatically renews each month unless cancelled before the next billing date.

4.2 Usage-Based Fees

In addition to your subscription fee, certain usage-based charges may apply, including per-text messaging fees and per-signup fees. These usage fees are calculated and billed monthly in arrears based on your actual usage during the preceding billing period.

4.3 Platform Fees

Platform fees are deducted from donations at the time of payment processing. The applicable platform fee percentage is determined by your subscription plan and is clearly disclosed before any transaction is processed.

4.4 Payment Methods

A valid credit card or ACH bank account is required for payment of subscription and usage fees. You authorize us to charge your payment method for all fees incurred under your account.

4.5 Free Trial

New accounts are eligible for a 14-day free trial. At the end of the trial period, your account will automatically convert to a paid subscription and your payment method will be charged unless you cancel before the trial ends.

4.6 Pricing Changes

We reserve the right to adjust pricing at any time. We will provide at least 30 days' written notice before any pricing changes take effect. Continued use of the Service after a pricing change constitutes acceptance of the new pricing.

4.7 Refund Policy

Subscription fees are non-refundable. Usage-based fees are non-refundable once incurred, as they reflect services already rendered (messages sent, signups processed, etc.).

5. Storage and Usage Limits

Each subscription plan includes specific allocations for data storage, API access, and messaging volume:

• Storage allocations vary by plan and include campaign data, media uploads, and contact records
• API rate limits apply based on your subscription tier
• Exceeding your plan's limits may result in reduced service performance or overage charges at published rates
• A fair use policy applies to email volume; excessive or abusive email sending may result in account restrictions

We will make reasonable efforts to notify you before any overage charges are applied or service is reduced.

6. Donor Fee Coverage

The Service offers donors the option to cover payment processing fees at the time of donation. When a donor elects to cover fees:

• The fee amount is calculated based on current processing rates and added to the donor's total
• Due to rounding in fee calculations, the final charged amount may vary from the displayed estimate by a few cents
• The platform does not guarantee that the exact dollar amount of a donation will match the displayed estimate after all fees and rounding are applied

Organizations should not rely on fee coverage to produce a precise net donation amount.

7. Company Responsibilities

Organizations using the Service agree to:

• Provide accurate and truthful information in all campaign materials and descriptions
• Comply with all applicable local, state, and federal laws governing fundraising activities
• Use donated funds for the purposes described in their campaigns
• Maintain proper records and provide transparency to donors regarding how funds are used
• Respond promptly to donor inquiries and refund requests
• Obtain all required permits, licenses, or registrations for charitable solicitation in applicable jurisdictions

8. Prohibited Uses

You may not use the Service to:

• Conduct fraudulent fundraising or misrepresent the purpose of any campaign
• Engage in any illegal activity, including money laundering or financing of prohibited activities
• Send unsolicited bulk messages (spam) or violate anti-spam laws such as the TCPA or CAN-SPAM Act
• Create misleading campaigns that deceive donors about the nature or recipient of funds
• Impersonate another person or organization
• Interfere with or disrupt the Service, its servers, or connected networks
• Attempt to gain unauthorized access to any part of the Service
• Use the Service for any purpose that violates applicable law or regulation

Violation of these prohibitions may result in immediate account termination and referral to appropriate authorities.

9. Intellectual Property

Platform Ownership: The Service, including its software, design, features, documentation, and all related intellectual property, is owned by FindMyFundraiser.com and its licensors. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written consent.

Your Content: You retain ownership of all content you upload or create through the Service, including campaign descriptions, images, contact lists, and other materials. By using the Service, you grant us a limited license to host, display, and transmit your content solely for the purpose of providing the Service to you.

10. Payouts and Fund Disbursement

10.1 Payout Schedule

Payouts of collected funds are processed monthly via ACH direct deposit to the bank account on file for your organization. Payout timing may vary depending on verification status and banking processing times.

10.2 Fund Holds

We reserve the right to hold, delay, or withhold payouts pending identity verification, fraud investigation, or resolution of disputes. We will notify you if a hold is placed on your funds and work to resolve the matter as quickly as possible.

10.3 Tax Responsibility

Your organization is solely responsible for tax reporting on all funds received through the Service. We may provide tax documentation such as 1099 forms where required by law, but it is your responsibility to ensure compliance with all applicable tax obligations.

11. Termination

Either party may terminate this agreement at any time:

• By you: You may cancel your account at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.
• By us: We may suspend or terminate your account immediately if you violate these Terms, or with 30 days' notice for any other reason.

Upon termination, your data will be retained for 30 days to allow you to export your information. After that period, your data will be permanently deleted. Any outstanding payouts will be processed according to the normal payout schedule, less any amounts owed to us.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINDMYFUNDRAISER.COM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Changes to Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or a prominent notice within the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service and cancel your account before the changes take effect.

14. Contact Information

If you have questions about these Terms of Service, please contact us at: